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Common Questions

Common Questions

Below are a few frequently asked questions about Belize or our trips

Below are a few frequently asked questions about Belize or our trips

Q: What are Current Covid Travel Requirements & Regulations or How Safe is it to travel to Belize during Covid

A: Here is the most upto date information on travel to Belize

Q: What kind of activities does Island Expeditions offer? 

A: Please visit our Trip Experience Page

Q: What's included in my Island Expeditions trip? 

A: Each Trip Page has a Prices & Dates page which lists what is included and what is not included.  Here is an example of the Paradise Islands trip

Q: What kind of lodging can I expect? 

A: Here is our page on the places we stay

Q: What do I need to bring?

A: A complete packing list (along with many more details) will be sent to you at the time of booking.  This information can also be accessed from our Planning & Packing page.

Q: Can I create a custom itinerary and/or book a private trip? 

A: Yes, you can.  We work with families, small groups, clubs, or special events to put together a customized itinerary for you. 

Q: Are there Island Expeditions trips my whole family can enjoy? 

A: Yes, there are several that are popular with families. With our focus on Adventure and learning our trips are a great match for kids. Each family is different and the best way to begin your planning is by speaking with one of our expedition directors who after learning about your family will guide you to the trips that will best suit what you are looking for in your holiday. Our basecamp trips are often ideal when travelling with children Lighthouse Reef and Glover's Reef.

Q: Does Island Expeditions offer any group discounts? 

A: Yes, we do.  It depends on when you can travel and what you'd like to do.  Please contact us at info@islandexpeditions.com or call us at 1-800-667-1630 for more details.

Booking Information

Q: How do I sign up for my Island Expeditions trip? 

A: Please visit our Book Now page for more details.

Q: What kind of deposit is required and how often are payments due?

A: A $300 Lifetime deposit (transferable to another date if you need to reschedule or cancel) is required at the time of booking and the balance of payment is due 60 days before you depart.  If booking within 60 days, the full balance is due at the time of booking.

Q: Will Island Expeditions help me with my international air arrangements? 

A: We can help you with the research to find the best possible flight.  Visit our Belize Flight Information page for current information on  best routes and lowest cost flight options. 

Q: Does Island Expeditions offer any travel protection insurance? 

A: We do not sell insurance directly.  We do recommend an insurance company, based on where you live.  Americans and Canadian travellers can find more information on our website here: Belize Travel Insurance.  You can also purchase insurance through your health insurance provider, AAA (or CAA), your credit card provider, or any licensed insurance agent/company.

Q: What are my rooming options if I'm traveling alone? 

A: If you are flexible and are willing to share, there is no additional cost if we are able to pair you up with another single traveler.  If not, we have a discounted supplement that will apply.  If you wish to have a guaranteed single room, based on availability, here is a link to our single supplement fees.

Q: Can I change my mind and transfer to another trip? 

A:  If we have space remaining on another departure, we are happy to move you to another trip.  Please contact us for details.

Q:  Can Island Expeditions guarantee that my trip will run? 

A:  No, we can not.  However, if we sell you a trip it will likely be running.  In the unlikely event that IE has to cancel your trip, we will work closely with you to find you an alternative of equal or greater value. On most weeks in our operating season we have three or four different trips running, so in the unlikely event we have to cancel a departure because of low sign-up we will work closely with you to make sure we have alternatives available that closely match your original itinerary. And always, you can choose a full refund for the land portion of your trip if we have to cancel the departure.

Q:  When will I receive the documentation I need to prepare for my trip? 

A:  At the time of booking, you will be emailed a trip confirmation, including invoice, and links to your Pre-Trip Information Package

Q:  Will I need a visa? 

A:  Canadian and American Citizens do not require a visa.  If you are a citizen of another nation, please check here to see if you require a visa for entry into Belize.

Q:  Can I extend my Island Expeditions trip? 

A:  Yes, you can.  Please contact our office for details on what you are thinking.  We can help you with recommendations for independent travel and we can also discuss options for extending your stay on one of our getaways or trip extensions.

Q:  What happens if I have to cancel my trip? 

A:  It depends on how close you are to the departure date. Our Payments & Cancellation page outlines the terms and conditions of each reservation.   Contact our office for details.

Q:  Do you have a question that you can't get an answer to? 

A:  Ask an expert on Belize!  Contact us at 1-800-667-1630 or info@islandexpeditions.com.